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BUSINESS OBJECTIVES AND TARGETS
The Business Management system and sustaining processes support the overall policies and the company’s goal of achieving total customer satisfaction. Our management system focuses everyone within Taylor on meeting the needs of our customers through the on time delivery of error free products and services. Our management system provides timely and effective corrective action and provides a factual basis for continual improvement and defect prevention.
Performance against established targets are monitored by senior management.
Our business objectives and targets are defined at senior management levels and are measured by corresponding KPIs.
Each person within Taylor is accountable for achieving the highest levels of quality, environment, safety performance.
TAYLOR BUSINESS MANAGEMENT SYSTEM
The Taylor business management system is designed to demonstrate how we manage our business operations, quality, environmental and safety at all levels. The business underpins its operation by embracing international standards dependent on the market it serves and our system is designed around the principles of BS EN ISO 9001-2000 (Standard For Quality Management Systems).
Similarly we cherish the rural location of our Oak Park manufacturing facility and focus on maintaining a sustainable environment throughout all aspects of our business. Our approach is based on BATNEEC principles to managing environment, health and safety and to support this we structure our systems around the requirements of ISO14001 2004 (standard for environmental management systems). Environmental protection and waste containment systems are the core of our business and here at Taylor we aim to assist and support our customers and suppliers in also achieving effective environmental management and safety conscious systems. At Taylor we undergo 6 monthly audits to ensure we continue to meet the standards.